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  Policies

  • Baked by Bamber Boo is a home bakery and operates under cottage food laws.  

  • A retainer fee of $30.00 is required to hold the date of your special day.  This is non-refundable and non-transferable.

  • It is recommended that you book at least one week ( 7 days) from your event date.  This is to ensure that I have the proper ingredients and/or materials for your sweet treats.  I can usually accommodate last minute orders up to 3 days in advance depending on what you are wanting, for a $50 Rush fee.

  • Baked by Bamber Boo is not responsible for any damage to the product after pick-up.  The client will be responsible for providing an appropriate and secure environment for cakes and any other sweet treats.

Refunds:

 

  • Refunds will not be given for any reason.

  • Once an item has been picked up by you or your designated party, it will be considered "approved".  Meaning that you or your designated party has looked  the product over and was satisfied with its final outcome.

 

  • Taste: is based on personal preference.  Refunds will not be given if the client does not like the taste of the product(s)

  • Colors: are not always exact.  Baked by Bamber Boo will work hard to provide our clients with similar colors to their theme and/or request, but refunds will not be given if the colors are not an exact match.

Pick - Up

  • Client or designated party will need to text me (you will get my number and address when you order) at least 10 minutes prior to picking up your sweet treats.

  • I will have an area outside my front door where you will be able to find your items.  Please be sure that you take the correct items (all items will be labeled).

  • Pick-up times are as follows: Fridays 10:00am - 12:00pm and Saturdays 10:00am - 12:00pm.

  • For every 15 minutes you are past the time windows there will be a $20 late fee added to your final total.

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